Reset your network password? Update your devices.

Reset your network password?  Update your devices. Password security is of the utmost importance to your organization’s network and data security.  To keep passwords secure, upon logging in, we are regularly notified that our company’s security policy requires that we create a new password.  After performing this reset, users frequently forget to update the new

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Record that Error Message

Record that Error Message We receive frequent contact at the Help Desk with messages indicating that there has been an error event on an end-user’s PC.  These messages often read similarly to this: “I can’t open Acrobat.  It says there was an error.”  While this is certainly enough information to open an inquiry into the

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How Do You Know You’re Safe? IT Infrastructure Security is Constantly Changing.

IT Infrastructure Security is Constantly Changing. Security is like insurance.  You may not want to think much about it, but if you actually need it, you are very glad you have been paying the monthly premium. When you experience a security breach, or are the victim of any type of cybercrime, things can go very

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3-2-1 Backup Rule

3-2-1 Backup Rule Hard drives will fail and, if you don’t make appropriate preparations, data can be lost. Implementing a proper backup system allows recovery of data in the event of a hardware failure. A good rule of thought for backups is the 3-2-1 backup rule. So what exactly is the 3-2-1 backup rule? Keep

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Taking a screen shot

Taking a screen shot How do I take a screen shot in Windows or Mac? Taking a screen shot can be helpful when trying to troubleshoot a problem.  Error codes can be copied and sent in to assist in resolving the issue. In Windows, press the Print Screen (PrtScn) button on the keyboard.  Then you

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