Use Windows 7’s Compatibility mode to run a troublesome older app To activate Compatibility mode, right-click on the affected program’s icon, then click on the Properties item in the menu that pops up. In the Properties window, you will see a set of tabs across the top; choose Compatibility. In the resulting dialog box, you will want to […]
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Clutter vs Junk mail – Office 365 With Office 365, users have been presented with a new feature called Clutter. What is Clutter, and why is it different than the Junk Mail folder? Junk Mail is for email that is suspected to be spam, or has the characteristics of spam. Clutter on the other hand
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Microsoft Auto Recover A very useful feature Microsoft added a few versions back is the AutoRecover feature. This feature is on Excel, Word, and PowerPoint, and is very useful if there is a power outage and you did not save the document. How does it work? The Auto Recover feature is turned on by default,
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Help Desks play key strategic, as well as problem-solving, role Ask people to define “Help Desk,” and most will discuss the tactical role of resolving acute problems. But there’s a much more strategic role that a Help Desk can fulfill: Identifying issues within individual companies or with particular products and services that may merit major
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Cybercrime costs U.S. businesses more than $300 BILLION every single year, and the threat is growing every single day. This makes business network security and computer network security more important than ever. Do you know precisely what to do to stay ahead of the criminals? Do you wonder who you can trust to help you
Expect the Best, Prepare for the Worst – Protect your Data As technology dominates more of our business processes, an increasing amount of our valuable data is stored digitally. And, as more of our data exists in the realm of ones and zeroes, it is increasingly critical to have reliable systems in place to ensure
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Reset your network password? Update your devices. Password security is of the utmost importance to your organization’s network and data security. To keep passwords secure, upon logging in, we are regularly notified that our company’s security policy requires that we create a new password. After performing this reset, users frequently forget to update the new
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Record that Error Message We receive frequent contact at the Help Desk with messages indicating that there has been an error event on an end-user’s PC. These messages often read similarly to this: “I can’t open Acrobat. It says there was an error.” While this is certainly enough information to open an inquiry into the
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IT Infrastructure Security is Constantly Changing. Security is like insurance. You may not want to think much about it, but if you actually need it, you are very glad you have been paying the monthly premium. When you experience a security breach, or are the victim of any type of cybercrime, things can go very
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3-2-1 Backup Rule Hard drives will fail and, if you don’t make appropriate preparations, data can be lost. Implementing a proper backup system allows recovery of data in the event of a hardware failure. A good rule of thought for backups is the 3-2-1 backup rule. So what exactly is the 3-2-1 backup rule? Keep
